by Maryann V. Piotrowski

--Steve Robbins, Harvard Business School
"The best book on business writing I've ever encountered."

--A.L.A. Booklist
"Practical and thoughtful...Varied and incisive...A handy reference-well organized and to the point."

--Steve Robbins, Harvard Business School
"The best book on business writing I've ever encountered."

--Rick P. Disney, Senior Auditor, Time-Warner
"An excellent reference book. . . .The author keeps abreast of new trends and techniques and includes them in her book."

Book Description
From persuasive memos to complaint letters, sales letters to executive summaries -- this exceedingly useful guide helps the business worker write clearly and in an appropriate format, style and tone. Numerous examples show how to overcome writer's block, organize messages for maximum impact, achieve an easy-to-read style, find an efficient writing system and much more.

About the Author
Maryann V. Piotrowski has taught business writing at Harvard and MIT, and is a writing consultant for many corporation, including Time Warner, Inc. She lives in Cambridge, MA.

Great reference book - - timely, too!,

This is a well-written, carefully organized book that belongs on desks across America! Topics covered include organizing before writing, overcoming writer's block, suiting letters to complex situations, and using grammar and punctuation properly. If I had to provide one criticism, it would only be that the book is too short! As a reader, I didn't tire of the useful sample letters and would have happily read more and more. A great reference for the tentative writer and a good refresher for seasoned writers, as well.